Yes, our network partners charge a standard service call/diagnostic fee. This covers travel and the technician's time to inspect, test, and diagnose the root cause of the issue. If you approve the repairs, the diagnostic fee is typically applied toward your final repair bill.
Most common repairs (replacing heating elements, water valves, sensors, or thermal fuses) are completed on the spot because technicians carry stocked inventory in their service vans. If a specialized control board or compressor needs to be shipped, the return appointment is scheduled immediately upon arrival of the part.
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